Privacy Policy

Last Updated: jul 31, 2025

1. Introduction

Videmy Infotech ("Company," "we," or "us") is committed to protecting your privacy and maintaining your trust. This Privacy Policy governs your access to and use of our website ("Website"), mobile applications ("App"), learning management tools ("Platform"), and related services, products, and applications offered by Videmy Infotech (collectively, "Services"). By using our Services, you acknowledge that you have read, understood, and agree to this Policy. If you do not agree, please discontinue use of our Services.

2. Information We Collect

User-Provided Information

When you register or engage with our Services, we may collect personal information including your name, email address, phone number, location, educational interests, and payment or subscription details. You may also provide data through interactions—such as messages, feedback, quiz responses, or assignment submissions.

Automatically Collected Information

We may automatically collect device and usage data such as your IP address, browser type, operating system, mobile device identifiers, app usage patterns, and log data. This may also include metadata from interactions (e.g., time spent on modules) and analytic information.

3. Use of Your Information

We use collected information to:

  • Provide, personalize, and enhance our Services
  • Communicate updates, support, and notifications
  • Analyze usage trends to improve user experience and learning outcomes
  • Offer personalized content, recommendations, and promotions
  • Conduct research and aggregated analytics—either internally or with trusted third-party service providers, strictly in non-identifiable or anonymized form

4. Sharing and Disclosure of Information

Videmy Infotech does not sell, trade, or share your personal data with unaffiliated third parties. We may share information:

  • With service providers who assist in delivering, managing, or improving our Services (subject to confidentiality and use restrictions)
  • When required by law, to enforce our Terms of Use, to prevent fraud or protect user safety, or to comply with legal obligations
  • In aggregated or anonymized form that does not identify individuals

5. Cookies and Tracking

We may use cookies and similar technologies to store preferences, facilitate seamless access, track usage patterns, and improve Service delivery. You may disable cookies via your browser settings, though this may impair certain Service functionalities.

6. Public or Community Areas

If you engage in public forums or community sections (e.g., discussion boards), any content you post—including personal information—may become visible to others. Please exercise caution when sharing content in community spaces.

7. Security of Your Data

We implement reasonable technical and organizational safeguards—such as encryption, access controls, and secure storage—to protect personal information. However, no system is completely secure; we cannot guarantee absolute protection against unauthorized access or breaches.

8. Data Retention

We retain your personal information for as long as your account remains active and for a period thereafter (e.g., up to three years), or as long as necessary to fulfill legal, regulatory, or operational requirements.

9. Access and Correction

You may access and update your personal information via your account settings, or request corrections by contacting us directly.

10. Consent Withdrawal

You may withdraw your consent for certain uses of your personal information at any time by contacting us. Please note that withdrawal may limit or suspend access to some Services.

11. International Data Transfers

Your information may be transferred, processed, and stored in India or other countries. By using our Services, you consent to such transfers, in accordance with applicable data protection regulations.

12. Communication

With your consent, we may send emails, SMS, WhatsApp messages, or calls regarding our services, updates, and promotional offerings. If you do not wish to receive such communications, you can update your preferences or contact us.

13. Children and Minors

Our Services are not intended for minors under 18 without parental or guardian consent. If a minor uses our Services, it is assumed they have consent from their guardian to provide personal information. We are not responsible for verifying such consent.

14. Third-Party Links

Our Services may contain links to external sites. Videmy Infotech is not responsible for external content or privacy practices. We encourage users to review the privacy policies of any external websites they visit.

15. Policy Updates

We may modify or update this Privacy Policy from time to time, and such changes will be effective when posted. We encourage you to review the Policy periodically. Continued use constitutes acceptance of any changes.

16. Contact Us

If you have any questions or concerns about this Policy, please contact our Grievance Officer at:

Email:support@videmyinfotech.com

Address: 50-40-28, 4th Floor, GMR Arcade, Opposite Co-operative Bank, TPT Colony, Seethammadhara, Visakhapatnam – 530013